Tuesday, October 13, 2009
New Dealer Service much better
Yesterday I took my vehicle to Greg Chevrolet and I have to say on the service end they were MUCH better. I still have the same problems with the cell phone charger and the NAV system reboots. However the way this dealer went about explaining things to me I felt much better. Also Mr. Beckham called me today as he promised to see how things went at the new dealer. I explained that while things weren't working right I felt like the cell phone charger issue was resolved. However the NAV system reboots were still a problem. He then told me another District Specialist for customer service would be handling me now because Greg Chevrolet was not in his district. I asked him when I could expect a call from the new person and he stated within 24 hours but if I did not hear from them I could call with my case number and they would contact me.
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That's it? It's over and fixed? My wife and I were considering a new Equinox and were kinda pending what your outcome was...
ReplyDeleteAny update? You make all of these dramatic statements on here and put it in an auto forum.... guess it was just to make yourself feel better? Anyone who would have been following you to help with a purchase decision is left in the dark. any update?
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