Here is the seat bulletin

This is the seat bulletin that I got from the dealer. The problem with the power seats is sometimes they don't move, sometimes they move to the right position, and sometimes the move to a position that makes you say WTF!!!!!!! I have had power seats with memory features in 2 other cars besides this one and they both would marry up to the key fob and no matter what position you would move the seats or mirrors to when you pushed the unlock button the seats and mirrors went back to the position associated with that key fob. That is how the salesman told me the memory seats worked and that is how the dealers own service department thought they worked too until they got this bulletin. Chevrolet's own tech told me that is the way the memory seat function was intended to work but they are working as designed.